9-Part Client Services Guarantee

When you hire our firm, I promise you will receive...

  1. Close Personal Attention.  I promise I will answer all your questions, meet with you as often as you wish, and do everything possible to treat you the way I like to be treated when I’m the client.
  2. Immediate Access.  If I’m available when you call, I promise I will speak with you immediately.  If I’m with a client, I will return your call as soon as possible.
  3. Prompt Return Calls.  I promise I will make every effort to return your phone calls promptly.  If I’m busy and cannot return your call, I’ll ask my legal assistant or secretary to call you and set a time for a telephone appointment.
  4. Quick Response to Your Requests.  Whenever you need something from my office, please don’t hesitate to call.  If I’m not available, I’ll respond to your request just as quickly as I’m free.
  5. Convenient Appointments.  I promise I will set appointments at a time that is convenient for you.  And if you are not able to come to my office, I will gladly meet you in your office.
  6. Fair and Reasonable Fees.  When you hire me, you are not paying for a penthouse suite of offices or a huge support staff of secretaries and assistants.  I keep close watch on my overhead and regularly monitor my fees to make sure they are fair and reasonable for both of us.
  7. Current Knowledge.  I work hard to maintain the highest level of knowledge in the areas of law in which I practice.  I eagerly attend continuing education classes, seminars and workshops.
  8. Competent Services.  The seminars and workshops I attend allow me to provide you with the latest information, most effective techniques, and most efficient methods so you receive the full legal protection the law allows.
  9. Value in Every Respect.  My goal is to make sure you feel the value you receive from me is always greater than the fee you pay.  So while I can’t guarantee my fees will always be the low, I can guarantee they will always be fair.  I want you to receive more value from me than any other lawyer you know.  And I’ll work hard to make sure you do.

You're Invited to Call or E-mail.

"If you have questions or concerns that fall within our practice areas, please don't hesitate to call me. I'll be happy to speak with you over the telephone or in person, whichever you prefer." -- Kas

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